ERTICO Cookie Notice

 

This ERTICO Cookie Notice (version 1.1) is effective as of 15 July, 2020.

ERTICO aims to make your online experience and interaction with our website as informative, relevant and supportive as possible. One way of achieving this is to use cookies or similar techniques, which store information about your visit to our site on your computer. We feel that it is very important that you know what cookies our website uses and for what purposes. This will help protect your privacy, while ensuring our website’s user-friendliness as much as possible. Below you can read more about the cookies used by and via our website and the purposes for which they are used. This is a statement about privacy and our use of cookies, not a contract or agreement.

 

Cookies are small text files that are stored on your computer’s hard disk when you visit certain websites. At ERTICO we may use similar techniques, such as pixels, web beacons etc. For consistency’s sake, all these techniques combined will be named ‘cookies’. As a rule, cookies will make your browsing experience better, more efficient, to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications such as Google Analytics. These indirect cookies are similar to direct cookies but come from a different domain (non-ERTICO) to the one you are visiting.

 

ERTICO takes privacy and security very seriously, and strives to put our website users first in all aspects of our business. ERTICO utilises cookies to help you to get the most out of the ERTICO website.

 

Please be aware that ERTICO currently does not make use of a technical solution that would enable us to respond to your browser’s ‘Do Not Track’ signals. In order to manage your cookie preferences, however, you may alter the cookie settings in your browser settings at any time. You may accept all, or certain, cookies. If you do disable our cookies in your browser settings, you may find that certain sections of our website(s) will not work.  

 

You can find further information on how to alter your cookie settings for the browser that you use from the following list:

https://www.google.com/intl/en/policies/technologies/managing/ 

http://support.mozilla.com/en-US/kb/Cookies#w_cookie-settings 

http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies 

http://www.apple.com/safari/features.html#security 

 

On the ERTICO pages, Flash cookies may also be used. Flash cookies may be removed by managing your Flash Player settings. Depending on the version of Internet Explorer (or other browser) and media player you use, you may be able to manage Flash cookies with your browser. You may manage Flash Cookies by visiting Adobe’s website. Please be aware that restricting the use of Flash Cookies may affect the features available to you.

 

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the cookie notice on our website.

 

Learn more about who we are, how you can contact us and how we process personal data in our privacy policy or send us an email at privacy@mail.ertico.com. 

Your consent applies to the following domains: www.ertico.com  

 

Your current state: Use necessary cookies only. 

Your consent ID: J6nCHeguIxBRSyDNO+vxVcDmj8C5hU+LJlIWCJHMP8aoscu2+Jj63g==Consent date: Friday, May 29, 2020, 10:02:50 AM GMT+2

Change your consent

X

 

Necessary

These cookies ensure that the website functions properly

Make sure the website looks consistent.

Providing secure log-in.

Passing on information from one page to the next, for instance if a long survey is being filled in or if you need to fill in a large number of details for an online order.

Storing preferences such as language, location, the number of search results to be displayed etc.

Storing settings for optimal video display, such as buffer size and your screen’s resolution details.

Reading your browser settings so that we can display our website optimally on your screen.

Locating misuse of our website and services, for example by recording several consecutive failed log-in attempts.

Loading the website evenly so that it remains accessible.

Offering the option of storing log-in details so that you don’t have to enter them every time.

Making it possible to place a reaction on our website.

 

Social Media

These cookies allow you to connect to your social networks and read reviews

Logged-in users of selected social media to share and like certain content from our website directly.

Allowing you to share pages with social networks.

Allowing you to post comments.

 

 

Statistics 

These cookies allow us to analyse site usage so we can measure and improve performance of our site

Allowing us to improve the user experience.

Keeping track of the number of visitors to our web pages.

Keeping track of the length of time that each visitor spends on our web pages.

Determining the order in which a visitor visits the various pages on our website.

Assessing which parts of our site need to be improved.

Optimising the website.

 

Marketing

These cookies are used to help better tailor advertising to your interests, both within and beyond the ERTICO website.

The websites to record your visit and, as a result, to assess your interests.

A check to be run to see if you have clicked on an advertisement.

Information about your surfing behavior to be passed to other websites.

Third-party services to be used to show you advertisements.

More interesting advertisements to be displayed on the basis of your social media usage.

Keeping track of which advertisements you have already been shown so that you are not always shown the same ones.

Keeping track of how many visitors click on the advertisement.

 

Even if such cookies are not used, however, you may still be shown advertisements that do not utilise cookies. These advertisements can, for instance, be modified according to the content of the website. 

 

 

Previous versions of this Cookie Notice can be found here.

 Necessary (23)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

 

Name

Provider

Purpose

Expiry

Type

__cf_bm [x2]

Zendesk
Cookiebot

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

1 day

HTTP Cookie

__cfduid

Cookiebot

Used by the content network, Cloudflare, to identify trusted web traffic.

29 days

HTTP Cookie

__cfruid [x2]

Zendesk
Cookiebot

This cookie is a part of the services provided by Cloudflare – Including load-balancing, deliverance of website content and serving DNS connection for website operators.

Session

HTTP Cookie

__RequestVerificationToken

Cookiebot

Helps prevent Cross-Site Request Forgery (CSRF) attacks.

Session

HTTP Cookie

_gh_sess

Github

Preserves users states across page requests.

Session

HTTP Cookie

_help_center_session

Zendesk

Preserves users states across page requests.

Session

HTTP Cookie

_zendesk_session

Zendesk

Preserves users states across page requests.

Session

HTTP Cookie

_zendesk_shared_session [x2]

Zendesk
Cookiebot

Preserves users states across page requests.

Session

HTTP Cookie

_zendesk_thirdparty_test

Zendesk

Tests whether the website user’s browser allows third party cookies.

Session

HTTP Cookie

ARRAffinity

Cybot

Used to distribute traffic to the website on several servers in order to optimise response times.

Session

HTTP Cookie

ASP.NET_SessionId [x2]

Cookiebot

Preserves the visitor’s session state across page requests.

Session

HTTP Cookie

ASPXAUTH

Cookiebot

Identifies the user and allows authentication to the server.

Session

HTTP Cookie

CookieConsent [x4]

Cookiebot

Stores the user’s cookie consent state for the current domain.

1 year

HTTP Cookie

logged_in

Github

Registers whether the user is logged in. This allows the website owner to make parts of the website inaccessible, based on the user’s log-in status.

1 year

HTTP Cookie

ZD-suid [x2]

Zendesk

Unique ID that identifies the user’s session.

Persistent

HTML Local Storage

Preferences (6)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

 

 

Name

Provider

Purpose

Expiry

Type

CookieConsentBulkSetting-#

Cookiebot

Enables cookie consent across multiple websites.

Persistent

HTML Local Storage

userlang

Cookiebot

Remembers the user’s selected language version of a website.

1 year

HTTP Cookie

ZD-automaticAnswers

Zendesk

Used in context with the Zendesk Answer Bot function – This function sets an account-ID, in order to identify users upon support-requests and detect whether an existing help-article is relevant.

Persistent

HTML Local Storage

ZD-settings

Zendesk

Arbitrary and anonymous settings for the user’s preferences when browsing a Zendesk knowledge base.

Persistent

HTML Local Storage

ZD-store [x2]

Zendesk

Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user.

Persistent

HTML Local Storage

Statistics (17)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

 

 

Name

Provider

Purpose

Expiry

Type

_ga [x4]

Google Tag Manager
Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

HTTP Cookie

_gat [x2]

Google

Used by Google Analytics to throttle request rate.

1 day

HTTP Cookie

_gid [x4]

Google Tag Manager
Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 day

HTTP Cookie

_octo

Github

Pending

1 year

HTTP Cookie

Collect

Google

Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.

Session

Pixel Tracker

hc:da39a3ee5e6b4b0d3255bfef9560

1890afd80709:recently_visited_articles

Zendesk

Registers statistical data on visitors’ behaviour on the website. Used for internal analytics by the website operator.

Persistent

HTML Local Storage

ZD-buid [x2]

Zendesk

Unique ID that identifies the user on recurring visits.

Persistent

HTML Local Storage

ZD-currentTime [x2]

Zendesk

Registers the date and time for the user’s latest visit to the website.

Session

HTML Local Storage

Marketing (19)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

 

 

Name

Provider

Purpose

Expiry

Type

ads/ga-audiences

Google

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.

Session

Pixel Tracker

GPS

YouTube

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

1 day

HTTP Cookie

IDE

Google

Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

1 year

HTTP Cookie

pagead/1p-user-list/#

Google

Pending.

Session

Pixel Tracker

test_cookie

Google

Used to check if the user’s browser supports cookies.

1 day

HTTP Cookie

VISITOR_INFO1_LIVE

YouTube

Tries to estimate the users’ bandwidth on pages with integrated YouTube videos.

179 days

HTTP Cookie

YSC

YouTube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Session

HTTP Cookie

yt-remote-cast-installed [x2]

YouTube

Stores the user’s video player preferences using embedded YouTube video.

Session

HTML Local Storage

yt-remote-connected-devices [x2]

YouTube

Stores the user’s video player preferences using embedded YouTube video.

Persistent

HTML Local Storage

yt-remote-device-id [x2]

YouTube

Stores the user’s video player preferences using embedded YouTube video.

Persistent

HTML Local Storage

yt-remote-fast-check-period [x2]

YouTube

Stores the user’s video player preferences using embedded YouTube video.

Session

HTML Local Storage

yt-remote-session-app [x2]

YouTube

Stores the user’s video player preferences using embedded YouTube video.

Session

HTML Local Storage

yt-remote-session-name [x2]

YouTube

Stores the user’s video player preferences using embedded YouTube video.

Session

HTML Local Storag

 

 

 

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Regarding “marketing” section, we could put for example this “Google inc”

Google Inc.

doubleclick.net, google.com

 

Google operates Google Ads, Display & Video 360, and Google Ad Manager. These services allow advertisers to plan, execute and analyze marketing programs with greater ease and efficiency, while enabling publishers to maximize their returns from online advertising. Note that you may see cookies placed by Google for advertising, including the opt out cookie, under the Google.com or DoubleClick.net domains.

For more information, see https://policies.google.com/technologies/ads
Terms and Conditions

Privacy Policy

 

 

 

Archive

ERTICO Data Protection Policies –  Version History

Privacy policy version 1.106/05/2020

 

Cookie notice version 1.012/01/2019